Privacy Statement

The Metropolitain values its customers and respects their privacy. We collect customer information in an effort to improve your entertainment experience and to communicate with you about our products and services. The Metropolitain recognizes that it must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties.

If you have questions or concerns regarding this statement, you should first contact the Metropolitain directly. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then email us at kimball@themetropolitaindowntown.com, call us at (719) 302-0280, or write us at The Metropolitain Customer Service, C/O Kimball Bayles, 101 N. Tejon St., Colorado Springs, CO 80903.

This policy describes the personal information we collect about you, why we collect it and how we use it. Our policy also describes the choices you can make about how we collect and use your information. In most areas of this Web site, the submission of personal information is optional. In other areas of communication with the Metropolitain, such as sending us e-mail about your experience or submitting a question to one of our managers, the information you provide is only used for the purposes indicated on that portion of the site. If you have any questions about our privacy policy, e-mail us at kimball@themetropolitaindowntown.com, call us at (719) 302-0280, or write us at The Metropolitain Customer Service, C/O Kimball Bayles, 101 N. Tejon St., Colorado Springs, CO 80903.

If our information practices change in the future, we will let you know by posting the policy changes on our Web site or by communicating directly with you.

What kind of information does the Metropolitain collect?

We collect information (such as your e-mail address), that you provide when you request an eZine (web magazine). We also maintain a record of your purchases (gift certificates or over the phone tickets). As is common with business practice, this information will be maintained indefinitely.

Only those staff members who need access to the information you submit have this information available to them. For instance, only those who assist in the processing of your purchase, processing and the information systems, who are responsible for maintaining the Metropolitain, may view this information. The Metropolitain enforces strict privacy, security and confidentiality policies on the Web site as well as with our staff in order to maintain your privacy.

How does the Metropolitain use my information?

When you make a purchase from the Metropolitain, we use your information to process your order. We may need to contact you via phone if we have other questions regarding your order. If you make a purchase, we may also send you notices about our products and services through e-mail.

Does the Metropolitain share my information with third parties?

The Metropolitain does not sell trade or rent your personal information to others. The Metropolitain may provide aggregate statistics about our customers; sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. The Metropolitain may release account information when we believe, in good faith, that such release is reasonably necessary to comply with law, enforce or apply the terms of any of our user agreements or protect the rights, property or safety of The Metropolitain, our customers or others.

How do I change my information?

If at any time you would like us to update your information or remove yourself from our references page, feel free to contact us by e-mail at kimball@themetropolitaindowntown.com, call us at (719) 302-0280, or write us at The Metropolitain Customer Service, C/O Kimball Bayles, 101 N. Tejon St., Colorado Springs, CO 80903.

How do I remove my information from e-mail?

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us, either through e-mail, U.S. mail or by phone, please e-mail us at kimball@themetropolitaindowntown.com, call us at (719) 302-0280, or write us at The Metropolitain Customer Service, C/O Kimball Bayles, 101 N. Tejon St., Colorado Springs, CO 80903. Please note that such requests may take up to 2-4 weeks to become effective. Please also note that when you make a purchase, we may need to contact you via phone, e-mail or U.S. mail if we have other questions regarding your order.

How does the Metropolitain protect kids' privacy?

Like you, we at The Metropolitain are concerned about the safety of children when they use the Internet.

If we become aware that a subscriber is under the age of 13, we will remove his or her personally identifiable registration information from our files.

What are cookies? How does The Metropolitain use cookies on its site?

A cookie is a small data file that Web sites often store on your computer's hard drive when you visit their sites. A cookie may contain information (such as a unique user ID), that is used to track the pages of the sites you've visited. We use cookies but do not store personally identifiable information in your cookie.

You can refuse cookies by turning them off in your browser.

Does The Metropolitain have an advertising policy?

Yes. The Metropolitain does not allow third-party advertising on our site.

What about links to other Web sites and services?

The Metropolitain does links to one other website, which the Metropolitain controls all content to related to said restaurant.

Questions?

If you have any questions, you can send an e-mail us at kimball@themetropolitaindowntown.com, call us at (719) 302-0280, or write us at The Metropolitain Customer Service, C/O Kimball Bayles, 101 N. Tejon St., Colorado Springs, CO 80903.